A physio uses the client interview, physical examination and imaging to make a diagnosis. The interview is the most important part of the diagnostic process, accounting for roughly 90% of the information used for a diagnosis.

Unfortunately, the misconception about the role of hands on therapy (e.g. manipulation, massage etc) is widespread. Hands-on therapy has a role for short-term pain relief but rarely ‘fixes’ the problem. The reason people perceive hands on therapy as a magic fix is because they get hands-on therapy while the body is healing and account the healing to the hands on therapy rather than the body. The rooster crows and the sunrises? Therefore, the rooster makes the sun rise. I hear the same reasoning for hands-on therapy. Your body is the healer, not your therapist. I’m happy to provide hands-on therapy for short-term relief if you find that valuable but with my hand on my heart I will be honest about its limitations.

Absolutely! I am a musculoskeletal physiotherapist which means I work with pain and injury of joints and muscles.

I understand that technical issues can occur and in these circumstances we will troubleshoot the problem together as best as we can. Any time lost due to technical issues will be extended at the end of the appointment or deducted off the amount you pay out of pocket. E.g. 15 minutes lost from a 30 min follow-up consultation valued at $99. You will pay $49.50 for the session.

Yes! All service offerings accept the funding methods listed above. The only exception may be private health insurance subsidies for online consultations if your insurer is from the dinosaur age and haven’t yet come to the party for online consultations. This would be extremely rare but if you want certainty please contact your private health insurer.